Inquiry handling within 5 minutes

A customer fills in a form, clicks on an ad or sends an email. Within 5 minutes a Peakforce sales agent calls them, verifies interest and hands you the inquiry with a clear outcome. During business hours, Mon–Fri 8 am–6 pm.
5
minutes

We have worked for Foodora, Bolt, O2, HELL energy, NN, Primagas, Woltair, Richter+Frenzel, RK Evropa, Kalkulátor.cz, Saleskit, Skladon and hundreds of other companies.

All references →

How does inquiry handling within 5 minutes work?

Peakforce takes over the inquiry from your web form, Facebook and Instagram lead ads, CRM or email via API or webhook. Within 5 minutes a certified sales agent calls the customer. They verify what the customer is interested in, whether the interest is serious, and gather the information you need for your offer. The outcome – interest, serious interest, or completed information – is handed over to your system or in the Peakforce app, with a recording and transcript.

A good fit when…

You sell a physical product with installation.

Boilers, heat pumps, solar panels, pergolas, windows: the customer asks several companies and talks to the one that calls first.

Inquiries come in waves.

A subsidy call, the season, a campaign. Your team can't keep up and inquiries go stale.

You sell holidays or cars.

Travel agencies and car dealerships: a fast response decides the booking or the test drive.

What Peakforce delivers

Connection of your inquiry sources.

Form, lead ads, CRM, email. Peakforce designs and usually builds the connection via API and webhooks (extended service).

A Sales Agent ready within 5 minutes.

Trained on your product and certified in the Peakforce app. They know what to ask and what to tell the customer.

A qualified inquiry with an outcome.

Interest, serious interest, or completed information. Recording, transcript and details for every inquiry.

How it works

01
Demo and brief

You describe your product, inquiry sources and what the sales agent should find out.

02
Connection and start

We connect your inquiry sources and your system. The sales agents go through training and certification.

03
Operation and evaluation

Every inquiry gets a call within 5 minutes, an outcome and a reason. You see which sources bring serious interest.

The full process in six steps →

What you see in the app

Every inquiry with time received and time of call
Recording, transcript and outcome
Share of serious interest by inquiry source
Completed information for your offer
Outputs via API and webhooks
Daily overview and weekly consultation

You pay for work you can see

Every second of a sales agent's active work, communicated per minute. Prepaid credit, no fixed fees.

Profi
CZK 11.90
per minute
  • Market research
  • Cold contact outreach
  • Quality Management
  • Account Management
Expert
CZK 14.90
per minute
  • Lead qualification
  • Appointment setting
  • Onboarding support
  • Cross-sell and up-sell
Elite
CZK 24.90
per minute
  • Direct sales
  • Specialised sales agent
  • Sales in a foreign language
  • Other specific services
Profi
CZK 11.90
per minute
  • Market research
  • Cold contact outreach
  • Quality Management
  • Account Management
Expert
CZK 14.90
per minute
  • Lead qualification
  • Appointment setting
  • Onboarding support
  • Cross-sell and up-sell
Elite
CZK 24.90
per minute
  • Direct sales
  • Specialised sales agent
  • Sales in a foreign language
  • Other specific services

Campaign setup CZK 25,000, one-off. Credit is valid for 12 months; unused credit is refunded on request. A call you are not satisfied with is not charged.

Full pricing, what is included and guarantees →

Calculate the estimated cost of your campaign

The price depends on the specific needs. Arranging a meeting in a smaller company is different than in a corporation — we can handle both, but the time is different. We will show you the approximate price after entering the required number of calls below.

No monthly fees
You only pay what you use
Termination at any time and without penalty
1000
contacts
! 0
CZK
! 5
phone calls
/day
! 0
CZK
/monthly
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Industries where we do this most often

The collaboration moved quickly and the team responded flexibly to our requests. Communication was clear and everything was delivered on time.

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Excellent communication and a proactive approach from Peakforce helped us reach the right customers. In future we would appreciate clearer outputs.

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The collaboration with Peakforce started well: fast communication, efficient onboarding and an emphasis on the quality of the sales agents point to a long-term partnership.

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Peakforce gave us professional support and responded flexibly to changes. We appreciate their transparency and organisation throughout the campaign.

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Peakforce impressed us with a professional approach and flexibility. Thanks to excellent communication the project ran quickly and efficiently, with excellent results.

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We were satisfied with Peakforce. A professional approach, clear communication and the ability to adapt to our needs saved us a lot of time.

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Thanks to Peakforce we gained new customers efficiently. We appreciate the great communication, the speed of delivery and the flexible approach to our requirements.

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The collaboration with Peakforce was professional and efficient. We appreciate the clarity of the services and the call tracking system that kept the campaign running smoothly.

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Peakforce is currently the only service on the market that offers a fast, high-quality and affordable option for acquisition calling.

Read more
500+

companies outsource their sales through Peakforce.

1,000+

sales campaigns.

1.5 million

calls a year.

Hundreds

active sales agents.

Industries where we do this most often

Energy (boilers, heating installers, solar) · B2B services, manufacturing and distribution (pergolas, windows) · Travel and hospitality · Automotive

Case study

Cash4Car: a professional approach and flexibility. Thanks to fast communication, the project ran quickly and efficiently, with results that exceeded the client's expectations.

Read more

Frequently asked questions

What happens to an inquiry that comes in on a Saturday?

During business hours, Mon–Fri 8 am–6 pm, a sales agent calls it within 5 minutes. At weekends and outside business hours, you can have the line staffed for a surcharge of CZK 150 for every hour a sales agent is online. Otherwise it gets a call on Monday morning.

Where can you take inquiries from?

From a web form, Facebook and Instagram lead ads, CRM, an email inbox or another system via API and webhook.

What does the sales agent tell the customer?

They follow a sales script we prepare from your brief: they introduce your company, verify interest and gather the information for your offer. They don't invent the offer or the price.

How is this different from lead qualification?

Here the customer has reached out and Peakforce responds. In lead qualification, Peakforce calls your cold contacts and is still looking for interest.

Can we set it up so that serious interest gets an appointment right away?

Yes. The sales agent can book a consultation, site survey or viewing on the spot and put it in your calendar. We set this up at the demo.

We have our own sales team. Why Peakforce?

Peakforce doesn't replace your team. It is extra capacity for peaks, renewals or a segment your people don't have time for. Your salespeople get warm leads and booked meetings; what Peakforce learns about your customers stays with you.

We tried a call centre and it didn't work. How is Peakforce different?

Every call is evaluated, not just counted. You see exactly where customers are lost: in the database, reachability, script, sales agent or offer. Sales agents without results leave the campaign and the sales script is adjusted based on the calls that work. Peakforce is a platform where you manage your sales and see into them.

How quickly can we start?

We set up the campaign within an hour of receiving your brief. Peakforce trains and certifies the sales agents on your product. It starts with a 30-minute demo where you describe your product, target group and the outcome you want.

Do you guarantee a number of sales or meetings?

No. We guarantee quality work, full transparency and that you won't pay for a call you're not satisfied with. The outcome also depends on your offer, and we will show you where to improve it.

How much does it cost?

You pay for campaign setup and a prepaid credit, from which only the work actually done by sales agents is deducted according to the price list: Profi CZK 11.90, Expert CZK 14.90 or Elite CZK 24.90 per minute. We set the campaign budget together at the demo based on contact volume and your goal.

How do we connect Peakforce to our CRM?

Outputs from every call – meetings, qualified leads, results – go via API and webhooks into any CRM, spreadsheet or system. Peakforce designs and usually builds the integration; it is an extended service billed separately. Without an integration, you work in the Peakforce app.