Pricing

You pay for work you can see. Peakforce runs on prepaid credit, from which every second of a sales agent's active work on your campaign is deducted, communicated by the minute. The rate depends on the type of work: Profi CZK 11.90, Expert CZK 14.90 or Elite CZK 24.90 per minute. Plus a one-off campaign setup fee. No fixed payments, no salaries, no notice periods.
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How Peakforce charges

Prepaid credit

You top up credit, the campaign runs. When the credit runs out, the campaign stops. Credit is valid for 12 months from top-up; we refund unused credit on request.

Every second of active work

We charge for the sales agent's working time on your campaign, not for a “connected minute”. We communicate and display it by the minute.

One-off campaign setup

Project setup, entering the sales script, training materials, selecting and training sales agents, uploading the database, pilot evaluation.

Active sales campaign

Outbound calling: lead qualification, appointment setting, direct sales, market research.

Profi
CZK 11.90
per minute
  • Market research
  • Cold contact outreach
  • Quality Management
  • Account Management
Expert
CZK 14.90
per minute
  • Lead qualification
  • Appointment setting
  • Onboarding support
  • Cross-sell and up-sell
Elite
CZK 24.90
per minute
  • Direct sales
  • Specialised sales agent
  • Sales in a foreign language
  • Other specific services
Profi
CZK 11.90
per minute
  • Market research
  • Cold contact outreach
  • Quality Management
  • Account Management
Expert
CZK 14.90
per minute
  • Lead qualification
  • Appointment setting
  • Onboarding support
  • Cross-sell and up-sell
Elite
CZK 24.90
per minute
  • Direct sales
  • Specialised sales agent
  • Sales in a foreign language
  • Other specific services

Campaign setup CZK 25,000, one-off.

Customer care and inquiry handling

Inbound line: customer care, inquiry handling within 5 minutes, a sales agent reserved by the hour.

We charge every minute of a sales agent's active work according to their skill level.

Sales support
Inbound line and request logging
CZK 11.90per minute
  • handling inbound calls
  • logging every request
  • sorting requests and administration in the Peakforce app
  • call escalation
Sales support+
Line with work in your system
CZK 14.90per minute
Everything in Sales support, plus:
  • verifying requests in the customer's system
  • working in the customer's system
Lead Qualification
Inbound and outbound sales calls
CZK 24.90per minute
Everything in Sales support+, plus:
  • contact qualification (outbound calls)
  • sales calls and selling
FlexAgent
A sales agent dedicated to you
CZK 290per hour
Everything in Lead Qualification, plus:
  • activities exclusively in the customer's system
  • billed by the hour while the sales agent is dedicated to your line

Line setup CZK 10,000, one-off. The line operates 8 am–6 pm on business days. Outside business hours and at weekends, a surcharge of CZK 150 applies for every hour a sales agent is online and ready to respond.

What setting up the line includes
CZK 10,000 one-off
  • creating the project and user in the Peakforce app
  • entering the sales script into the system
  • preparing training materials in the Peakforce app
  • pairing an e-mail or setting up SMS based on information from the client
  • selecting sales agents
  • training of sales agents by the client
  • individual training of sales agents in the required skills
  • uploading the database with key values
  • video training on using the Peakforce app
  • recording reasons for lack of interest
  • ongoing training of new sales agents
  • pilot evaluation

What's included in the price of every project

Weekly consultation with the project lead

What worked, what to change, what the next step is.

Call monitoring

You listen to what your customers hear.

Daily results tracking

Reach, interest, outcomes, reasons for loss.

The Peakforce app

Recording, transcript and details of every call. Outputs via API and webhooks.

Sales script and its adjustments

Based on the calls that work.

Training and certification of Sales Agents

On your product, before the first call.

Extended services

Beyond every project, Peakforce can connect the campaign to your systems and automate practically anything related to it: writing results back to your CRM, handing meetings over to your calendar, an e-mail or SMS after the call, passing on inquiries from web and ad forms, reporting into your tools. We agree the scope and price at the demo, based on what makes sense for you. Extended services are billed separately.

CRM and sales systemscalendars and bookingse-mail and SMS after the callweb and ad formshelpdesk and ticketsreporting and spreadsheets

What you can count on

Not satisfied = not charged

Return a call you're not satisfied with, together with your reasons, and you get the credit for it back in full.

Recording and transcript of every call

You verify the quality yourself.

We refund unused credit

On request, at any time during the 12-month validity.

No hidden fees

The rate includes everything. We don't charge anything else without prior agreement.

What budget makes sense

Peakforce runs on prepaid credit, and a campaign makes sense from the volume where sales agents call regularly every week. We calculate the exact budget with you at the demo, based on your product, contact volume and goal.

Makes sense when
  • your sales team has work to do every week
  • you have a database of thousands of contacts or a steady flow of inquiries
  • you want sales capacity without hiring and fixed costs
  • you need to see the result of every call, not just a summary at the end of the month
Does not make sense when
  • you need to call a few dozen contacts once
  • you are looking for the cheapest connected minute with no evaluation
  • you do not yet have a product, a goal or a source of contacts for sales agents to call

Calculate the estimated cost of your campaign

The price depends on the specific needs. Arranging a meeting in a smaller company is different than in a corporation — we can handle both, but the time is different. We will show you the approximate price after entering the required number of calls below.

No monthly fees
You only pay what you use
Termination at any time and without penalty
1000
contacts
! 0
CZK
! 5
phone calls
/day
! 0
CZK
/monthly
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Industries where we do this most often

The collaboration moved quickly and the team responded flexibly to our requests. Communication was clear and everything was delivered on time.

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Excellent communication and a proactive approach from Peakforce helped us reach the right customers. In future we would appreciate clearer outputs.

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The collaboration with Peakforce started well: fast communication, efficient onboarding and an emphasis on the quality of the sales agents point to a long-term partnership.

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Peakforce gave us professional support and responded flexibly to changes. We appreciate their transparency and organisation throughout the campaign.

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Peakforce impressed us with a professional approach and flexibility. Thanks to excellent communication the project ran quickly and efficiently, with excellent results.

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We were satisfied with Peakforce. A professional approach, clear communication and the ability to adapt to our needs saved us a lot of time.

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Thanks to Peakforce we gained new customers efficiently. We appreciate the great communication, the speed of delivery and the flexible approach to our requirements.

Read more

The collaboration with Peakforce was professional and efficient. We appreciate the clarity of the services and the call tracking system that kept the campaign running smoothly.

Read more

Peakforce is currently the only service on the market that offers a fast, high-quality and affordable option for acquisition calling.

Read more
500+

companies outsource their sales through Peakforce.

1,000+

sales campaigns.

1.5 million

calls a year.

Hundreds

active sales agents.

Frequently asked questions about pricing

How much does it cost?

You pay for the campaign setup and prepaid credit, from which only the work actually done by sales agents is deducted, according to the price list: Profi CZK 11.90, Expert CZK 14.90 or Elite CZK 24.90 per minute. We set the campaign budget together at the demo, based on the volume of contacts and the goal.

We don't have the budget.

Peakforce pays off where sales has something to do every week. If you're still testing whether the product sells, it makes sense to start with a smaller campaign on a sample of the database. We set the scope at the demo.

What exactly are we paying for?

For every second of a sales agent's active work on your campaign, communicated and displayed by the minute. Not for a “connected minute”, but for the sales agent's working time: the call, the preparation, recording the result. Nothing else is deducted from the credit.

What is campaign setup and why is it charged?

A one-off fee for setting up the project, entering the sales script, training materials, selecting and training sales agents, uploading the database and evaluating the pilot. Active sales campaign CZK 25,000, inbound line (customer care, inquiry handling) CZK 10,000.

What's included in the price of every project?

Weekly consultation with the project lead, call monitoring, daily results tracking and the Peakforce app with a recording, transcript and details of every call. None of this is charged separately.

What if we don't use up the credit?

We refund unused credit on request. Credit is valid for 12 months from top-up.

Is CRM integration included in the price?

No. CRM integration and other extended services (Onboarding plus, Training plus, Assisted technical support, Sales support) are paid for separately. Peakforce designs and usually also builds the integration; we agree the scope and price at the demo.